Dealing with noisy neighbours

If you have noisy neighbours, here are some tips how to deal with them. London Council Richmond Upon Thames suggests the following:

1. It is always best to try to solve these kind of problems informally. 

2. However, if that is not possible to do, then it is advisable to start keeping a diary of residential nuisance. 

3.What is more, contact your neighbours again about the matter, advising them of your intentions to make a formal complaint if the matter is not resolved informally. This may be best done by letter.

4.Finally, if the problem continues, make a complaint to the Council, and send in your initial diary sheets.

Once you have made a formal complaint to the Council, you will be asked to complete and submit ongoing diaries of the noise while your complaint is investigated. Investigations may be carried out until the officer is satisfied that there is, or is not, a statutory noise nuisance. If appropriate, the officer may take enforcement action against the person(s) causing the noise.

More information can be found on the website:

http://www.richmond.gov.uk/noisy_neighbours